The customer can exercise the right of withdrawal, sending communication within 14 days from the order date. The communication must be made by e-mail by writing to the following e-mail address: info@theframehotel.com
Once said term has expired, the return will no longer be feasible.
MYJO SRL will be required to accept the return of the items returned in their original packaging and perfectly preserved. Otherwise the returns will be rejected.
Returned products will be subject to credit or refund.
 
MYJO SRL will reimburse payments received by the consumer within 14 days from the day on which he becomes aware of the consumer’s decision to withdraw from the contract. We will carry out the refund using the same means of payment used by the consumer for the initial transaction, unless the consumer has expressly agreed otherwise and on condition that he does not incur any costs as a consequence of the refund.